Empower your customers to find information on your products and services with a public knowledge base, optimized for search and Google indexing.
Deflect inquiries and reduce your support costs with a branded help or support site, accessible from your own subdomain or mapped domain.
Uplook's rich text editor makes it easy to develop well-formatted and styled articles for your knowledge base. With support for all standard text formatting options, you will be able to create your articles in no time at all.
Attachments can be added to each article, including support for drag-and-drop inline images — making it easy to include screenshots and images to make your content even more engaging.
See which articles customers are accessing and what they are searching for in real-time. Uplook's reporting system helps you get to know your customers and what they are most interested in regarding your product or service.
Easily identify search-terms that did not match any articles — so you can find opportunities to expand your knowledge base, or even your offering itself.